Name Julia Mewbourne
Position Manager, Records Management & Imaging Services
Company Metropolitan Water District of Southern California
Where do you live in? Los Angeles, CA
How long have you worked in information management? 20+ years
What does your work entail? Do you have company support? How are you helping drive the goals of your office through your work? We ensure the safe and reliable delivery of water to 19 million people in Southern California. I provide the support for engineering drawing, public records requests, and manage the archive and library services. I am very fortunate to have the organization’s support to drive initiatives that increase efficiency and reduce risks and costs. I have a good relationship with IT, legal, Engineering Services, Water Resource Management, and Water Supply Operations and have positioned the team as their partner.
What has been the biggest success in your career in information management? I have had many successes over the past 2 decades. I am most proud of the fact that I have been able to share my knowledge through speaking engagements. I have spoken on emotional intelligence, change management, transferable skills for information management, technology-assisted review, and discovery.
What’s your current biggest work challenge? The biggest challenge is change management. It takes a great deal of energy and internal fortitude to stay the course while making course corrections along the way. Having a vision is only part of the change process, you have to share it with passion and optimism, even when it looks like you are not making progress.
What does Intelligent Information Management mean to you? IIM means that not only is information viewed as an asset, but it is also baked into every process so that the value is maximized. Information governance becomes a part of the organization's DNA.
What are the top 3 things you are looking to get from your AIIM membership? I am looking for knowledge sharing from peers. I want to hear current-day best practices. I want easily accessible education like white papers or short, “do you know” videos. I’m also interested in building the Information Governance community by participating in different social and educational events.
As it’s now 2019 heading for 2020, what’s one thing you’re looking forward to in the new year? I have only been in my current role for a year and a half. Now that I have a baseline, I am looking to grow and develop my team, and begin a digital transformation.
Did you attend AIIM19? If yes how was that experience for you? AIIM19 was great. I connected with old and new friends. The keynote speakers were engaging and inspirational. The sessions leaned more towards digital transformation.
Julia brings over 25 years of experience in sales, operations, facilities, records management and information governance to her work at Metropolitan Water District of Southern California. As a practitioner, service provider and consultant, she has developed and implemented digital transformation strategies, policies and procedures, compliance training, branding and change management. Julia has both a Bachelor’s and a Master’s degree from Vanderbilt University, is an IGP, and has a paralegal, as well as other, professional certificates.