Student Perspectives: An Interview with Don Eichelberger of Johns Hopkins University

By Bob Larrivee posted 08-08-2012 17:10


Many students are often open to discussing their perspectives on the training, educational experiences and value they received as a result of attending an AIIM Training program. I recently had the opportunity and pleasure to discuss these with Don Eichelberger Johns Hopkins University and will now share our conversation with you.

Bob: Hello, I want to thank you for taking time to share your thoughts with me. For the record, can you provide my readers with some insight as to who you work for and a description of your role?

Don: I work for Johns Hopkins University Development and Alumni Relations, Data Administration. I am tasked with automating paper and e-born document processes, archiving legacy documents (e-born and hard copy) to electronic document management systems, assuring business continuity, and maintaining the applications involved. There are almost 500 people in Development and Alumni Relations here at Hopkins.

Bob: When did you get the idea to make AIIM Education part of your training focus and what were the drivers for the decision?

Don: I make AIIM part of my training to stay current with technology, new ideas, techniques, and best practices, as well as to obtain credentials that signify a baseline standard of knowledge in my area.

Bob: What do you see as a benefit for you and future attendees of these programs?

Don: These programs can be part of a knowledge base we can use in our daily work. These programs give us a way to add to our skills, and show others we are professionals. I insist that my team have industry certifications that pertain to their work, and look for these in new hires. 

Bob: For the future, how do you see the role of AIIM education evolving in relation to your position and organization?

Don: AIIM certifications will continue to be a resource I will use to build knowledge and credibility for my team.

Bob: Is there anything else you might want to share with our readers related to AIIM Training and how it has been of benefit to you and may be of benefit to them?

Don: AIIM is a great tool to help me build my team of subject matter experts in process improvement and document management. It provides another way to give us a broader perspective on the problems we are tasked to solve.

If you are ready to move forward and are finding yourself stuck or unfocused and are not sure where to begin or what to do next, seek professional assistance and/or training to get you started. Be sure to investigate AIIM's Business Process Management training program

And be sure to read the AIIM Training Briefing on BPM (authored by yours truly). Click on the image to download and read.

What say you? Do you have a story to tell? What are your thoughts on this topic? Do you have a topic of interest you would like discussed in this forum? Let me know.


Bob Larrivee, Director and Industry Advisor – AIIM

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