What does that mean, multi-dimensional thinking? It really depends on your perspective and role in an organization. When we talk about design and development organizations, multi-dimensional might mean creating 3D models using the newest 3D printers. (That’s right; you can now print 3 dimensional objects designed in a CAD system.) In the movie industry, multi-dimensional might refer to 3D movies which are better and more common now or even 4th dimensional movies that include not only visual enhancement but incorporate tactile elements like smell, water mists, air blasts and more like those found at amusement parks.
In the ECM world, multi-dimensional thinking might refer to expanding thought about the organizational processes, content type and additional elements like mobile access and social media. Many organizations think in a 2D mode addressing an immediate need or problem without consideration for the impact or potential impact their project will have across the enterprise or how what they are doing can enhance or further enable the enterprise beyond the initial purpose. What I am talking about is developing an enterprise level strategy that not only addresses the needs of today but takes into consideration the evolutionary potential of the future.
In my view, in order to be truly successful in the establishment of a solid ECM environment, organizations need to start moving from the 2D mindset of departmental quick fixes using technology to a multi-dimensional approach that not only addresses the current issue but includes planning for the projected future needs of the organization. As an example, how is the organization planning to leverage mobile device use, social media and as I mentioned earlier, for some organizations the use of devices like 3D printers and the results they produce which in some case might qualify as a corporate record. Are you thinking multi-dimensionally?
If you are ready to move forward and are finding yourself stuck or unfocused and are not sure where to begin or what to do next, seek professional assistance and/or training to get you started.
What say you? Do you have a story to tell? What are your thoughts on this topic? Do you have a topic of interest you would like discussed in this forum? Let me know.
Bob Larrivee, Director and Industry Advisor – AIIM
Email me: firstname.lastname@example.org
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