SharePoint: A Point of Confusion

By Bob Larrivee posted 08-05-2010 15:22


Recent AIIM Research reveals that the rapid adoption rate for SharePoint has created confusion in many organizations regarding their future strategy for information management,particularly those with existing and established ECM (Enterprise Content Management), RM (Records Management) and BPM (Business Process Management) systems. Even for experienced users and consultants, the openness and breadth of the product raises a number of critical governance issues. Those looking to use SharePoint in a successful way must also include as part of their overall program:

  • Information governance structure and responsibilities
  • Corporate instruments like taxonomies and metadata and security models
  • Enterprise strategies and technologies for managing content using SharePoint
  • Existing or additional technologies and solutions for Document Management, Imaging, Electronic Records Management, Web Content Management, Workflow, and Collaboration
  • Integration techniques and migration

In my view, SharePoint is one of those product sets which serves as a platform upon which you can build your enterprise content management environment but this requires more than the technology available through SharePoint. While the technology of SharePoint is capable of addressing many things, and I have often heard it referred to as the Swiss Army Knife of technology, it also presents a problem in that it becomes confusing as to how it applies, where it applies and when is SharePoint alone not enough. Beyond the technology, the confusion factor is one of establishing and applying taxonomic structure with appropriate metadata and security controls to meet organizational requirements and compliance. If you are not sure of what to do or how to begin, seek expertise from a consultant or training that will help clarify and guide you on how to identify business requirements, build taxonomies and formulate a metadata strategy that is focused on SharePoint.  

What say you? Do you have a story to tell? What are your thoughts on this topic? What is on your mind? Do you have a topic of interest you would like discussed in this forum? Let me know.


Bob Larrivee, Director and Industry Advisor – AIIM


Twitter – BobLarrivee

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