Automate and accelerate traditionally manual mailroom processes with intelligent capture and data processing, resulting in lower costs and better access to critical business information
Handling physical mail and correspondence the old-fashioned way — manually — is a tedious task. It can hurt how you conduct business or communicate with customers and suppliers.
We can help you improve inbound mail processing. It starts with identifying the “high-value” mail. Then we help process information contained within this mail to meet business demands downstream. By tying incoming mail and downstream processes together, you streamline the way critical business information reaches decision makers.
Xerox® Digital Mailroom Service includes:
Intelligent Capture: Capturing information systematically from multiple sources. Scanner capture hardware that scans inbound physical mail and capture software that receives digital documents.
Robotic Process Automation (RPA) and Artificial Intelligence: Enabling processes to flow in a reliable, repeatable and efficient way. Automation of repetitive process activities with orchestration provided by bots, critical data extraction and document type identification.
Parallel Processing: Performing more than one activity at the same time, such as finding relevant data and responding to requests, multiplying processing capacity.
Content Management: Using a data repository that receives data files from the processing software and ensures traceability. Managing the storage, retrieval and retention of documents.
Professional Services: Helping with the installation and configuration of the solution, including technical support, process development, training and documentation assistance. On-site personnel to manage the solution daily, if needed, and leveraging off site xerox centers, where available. Off-site centers include people, process and technology to transform business processes, leveraging our workflow management, workload orchestration, operations analytics, reporting and skilled workers.