We often hear of benefits resulting from an ECM initiative and find many seeking to identify the benefits related to ECM but what of value? If you ask someone for the meaning of benefit in relation to ECM, the response might be that it will provide something, an anticipated result or return. You...
I continue to be amazed that clients try to create a business case for a major, multi-million dollar project request at the eleventh hour. How can business and IT managers be so naïve? They know a business case is required. They know they are competing with other projects for limited...