My answer to that question and to the broader use to me of Twitter lies in the concept of social filtering. The most significant value I get from Twitter is from posts that link to longer-form resources like blog posts, infographics, white papers, event announcements, and the like. It's certainly possible that I might miss The Greatest Blog Post in the World - but it's not likely because of the way social filtering works. I have eclectic interests but I've cultivated enough of an information ecosystem on Twitter that when something good comes up, I'll see it several times in my Twitter stream as people retweet it or comment on it
Office workers will not be able to process 50x more emails per day – they will use social filters and analytics to learn from big data – similar to what many people already do on Twitter with hashtags and sentiment analysis
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