Today, business knowledge is document-oriented. And while the
document is an excellent way to encapsulate, organize, and manage the integrity
of the knowledge specific to a business process, it is not compatible with
today’s mobile devices and workforces. The process of searching, discovering,
accessing, and using knowledge stored in documents and document renditions
creates huge inefficiencies in the organization’s daily operations. This has a
decisively negative impact on business competitiveness and agility.
We need a way of revolutionizing how
the business world delivers knowledge. Businesses need help to
circumvent the drawbacks of delivering documents on modern devices and to make
the total sum of the business’s knowledge instantly accessible and usable for
each worker as task-accelerating information without having to deploy new
software, integrate systems, or change the way the business already works.
The technology is available. It goes along with a paradigm shift: Author documents - but deliver knowledge!