Last week I had an intense realization around the fate of E2 adoption - in a toy store
We’ve assisted clients reduce paper to as much as 80% through process digitization (e-signature, for example) which also led to significant process improvements (shortened processing timelines, from 6-10 days to 1-2), and implicitly, improved customer satisfaction
There are many reasons as to why, but perhaps our own pesonal E2 fitness plays a larger role than we may think
On his “What’s relevant to me… right now” blog post from October 7, 2009 ( http://www.mendeley.com/blog/design-research-tools/what%E2%80%99s-relevant-to-me-right-now/ ), Jason Hoyt shares interesting insight which questions the value of all this additional information
You can watch the keynotes streaming live from here: http://www.informationweek.com/thebrainyard/e2-boston-2011 You can see a list of all of the keynote speakers here: http://www.e2conf.com/boston/conference/keynote-speakers.php If you are attending the conference, I look forward to having the chance to speak with with you
Email In more than 80% of all legal holds, email is part of the data that needs to be collected
As a result, many implementations failed to meet user adoption targets because users didn't feel the structures they were being asked to use fit the context of their regular business day. I call this the 20/80 approach; 20% of your content is managed perfectly while 80% is scattered across partially-deployed ECM systems, email inboxes and shared drives