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When Instant Communication Isn't Fast Enough

Remember when e-mail was the ultimate in instant electronic communication? Short of the telephone, it was the best way to solicit information from someone on a timely basis – and it carried with it the extra benefit of leaving an actual audit trail behind! Today, however, this one-time...

Steve Weissman's profile image

Blog Entry
A Tweet is a record

One of the questions that came out of last week's #ECMjam resonated with me: Are tweets records? I was on the road, occasionally able to watch the conversation on my mobile phone, but unable to jump in and add my thoughts while it was happening live. But I'm voicing my opinion now: Yes,...

Christian Buckley's profile image

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Benefits of Social Messaging

The benefit of Social Messaging lies in the creation of transparency regarding the activities in the company and, resulting from that the effects of realizing value-added potential and process improvement. Transparency: The flow of information is promoted across hierarchies and departments ...

Atle Skjekkeland's profile image

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Facebook or Twitter for the enterprise?

Social media is changing enterprise IT, and AIIM research shows that 47% of employees 18-30 years old now expect to use the same type of networking tools with their business colleagues as they do with their friends and family. The number changes to 37% for employees 31-45 years old, but many...

Atle Skjekkeland's profile image

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The Compliance Message Behind Facebook’s New Messaging System

Facebook this week announced a new messaging system that encompasses and integrates email, instant messaging, SMS, and, of course, Facebook messaging. The idea is to bring together these previously-separate stacks of communication, and it’s a good one because (a) it reflects the way people...

Steve Weissman's profile image

Blog Entry
Are You Part of the Problem, or Part of the Solution?

There’s a lot of talk about “Millennials” these days, and what impact they/you will have on the future of our organizations. For those of you not familiar with the term, Millennials, or “Echo Boomers” (my favorite), are those born in the 1980s and 90s. They/you grew up in a generation that...

Matthew Forcey's profile image