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Different Systems and Different Silos - A Real-life Disaster

It turned out that each party had used their own system for recording information. This meant that the data, although present, was stored in two different systems

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Blog Entry
Why giving the users what they want is not enough - the Importance of communication

The “critical” documents are kept in a legacy ECM system and several SharePoint doclibs store the non-critical documents. These systems are located centrally, and are all globally accessible. The business users work primarily with the legacy ECM system, but often also need to work with the documents in SharePoint

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