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Defining Success for Records Management

These include document archival, search, email management, records classification, and workflow (for both the classification and ingestion of content as well as for eDiscovery). A majority of the firms participating in the study to date have robust document archival capabilities

James Watson's profile image

Blog Entry
Document Capture: Moving from Back to Front

While document archiving (typically called “scan to archive”) is important, it doesn’t usually have as significant return on investment as people would like

Anthony Macciola's profile image

Blog Entry
Selecting an Enterprise Archive Solution

In this post I provide a quick overview of the three general solution options you have for archiving: Option 1: a High-Volume Document Archive Solution Option 2: an ECM-Based Solution Option 3: a Hosted Solution Let’s say an “archive” is a system that: Securely stores primarily customer documentation Retains the documents as long as needed Purges documents when they are no longer needed for legal, compliance, or business purposes Provides authorized users (both internal and external) with access to the documents for various purposes (e.g. for business processes, customer service, customer or agent self-service, and discovery) The types of documents in scope for this kind of archive are primarily system-generated output (e.g. statements, EOBs, correspondence), and sometimes also include images and e-communications

Richard Medina's profile image



Blog Entry
8 Things Your Archive Should Do

The most important high level requirements for enterprise document archiving are: Scalability and Performance Accessibility and Availability Security and Protection Retention and Integrity Disposition Integration Low Vendor and Product Risk Your Specialized Requirements Let’s address each briefly in turn. 1

Richard Medina's profile image

Blog Entry
What We're Thinking When We're Asking You About ECM

Document Archive and Retention: Is there a need to archive documents after they have been created and delivered?

Richard Medina's profile image