Many of our clients express their need to manage electronic forms more effectively. But the scope of an electronic forms management effort can take many different paths. So if your boss comes to you and says, “We need to get our forms under control”, make sure to frame the objectives and...
What happens when a consumer agrees to do business with a supplier electronically? The consumer creates an online profile and adds their communications preferences – such as whether they want an email or text notification when their bill is due, whether they want to receive promotional...
One growing area of customer communications management (CCM) is the functionality to provide alerts and notifications: the ability for an organization to provide timely or urgent messages to its customers and agents
Looking at the marketplace today- there are organization needs and third party solutions for capture, business process management, records/retention management, customer communications, ediscovery , archiving and much more from a functional standpoint, and infrastructure requirements such as greater scalability and storage management
Looking at the marketplace today -- there are organization needs and third-party solutions for capture, business process management, records/retention management, customer communications, ediscovery, and archiving from a functional standpoint, and infrastructure requirements such as greater scalability and storage management
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This session looks at how Ultimate Software's Content and Communications team is continuously improving upon how to collect, create and manage information used to support a dynamic customer communications environment
Preston’s industry experience spans more than 25-years in BPM, Workflow, Imaging, Content Management, Customer Communications Management, Web Customer Experience and Interactive Marketing
8403 Colesville Rd #1100Silver Spring, MD 20910USA
Phone: (301) 587-8202Toll free: (800) 477-2446Email: hello@aiim.org
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