Community Moderators: Community moderators have specific actives and responsibilities for which they are assigned as follows: Monitor, facilitating and manage the overall community which includes: Ensuring posts get replies and questions get answered Monitoring and utilizing the answered/unanswered filter Reviewing best replies for completeness Re-categorizing discussions into their proper category Maintaining high quality and appropriate content Addressing reported content Editing or deleting incorrect or inappropriate content Arbitrating arguments and keeping the community positive and productive Critical in maintaining a healthy and vibrant communit Promoting content and people Featuring content Marking replies as “Best Reply” Help specific discussions stand out Mark question as “answered” Boosts the reputation of the members who write the best replies Assigning “Badges” EPC Group’s SharePoint 2013 & Office 365 Social Strategies “From the Consulting Trenches” I will continue this topic in blog posts on SharePoint 2013 & Office 365 Social Strategies in the weeks to come to touch on our real-world “from the consulting trenches” approach that myself and my team at EPC Group have successfully implemented for hundreds of organizations throughout North America
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