A Records Management module must be part of Santa’s ECM system to help him manage the retention and destruction of so many letters and lists
The CIO has some new requirements - let' s make our ECM system more social! The company starts getting demos from perspective ECM companies
With good intentions, the traditional vendors of ECM systems have focused on providing all the functionality that is needed in a centralized ECM system. Clearly a centralized ECM system should contain information that is well filed, with appropriate properties. To achieve this, the traditional approach relies on the user: The user decides what information should be submitted to the ECM system. The user decides where the information should go within the ECM system. The user decides what properties to assign to the information they are adding to the ECM system. After submitting, the ECM system now “owns” the user’s information
When an employee is looking at a record in a primary application such as Peoplesoft, he can click on a hyperlink that will automatically open additional content stored in the ECM system. Oftentimes, employees are unaware of using an ECM solution
Extending the information contained within an ECM system out to mobile devices so that people can access and interact with their information easier is a natural fit for an ECM strategy, because well, that’s what ECM is all about
Now, to be fair, both of these issues could probably be leveled at any ECM system, and any social collaboration site, but SharePoint was supposed to have much more user-appeal than traditional ECM systems
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-- Change Barrier 1 - Excessive Metadata Entry One of the biggest impacts on the end-user when implementing an ECM system is the time it takes for end-users to enter metadata. A user would state this issue as: The way the ECM system was designed requires that I enter in many metadata fields before I can store information in it
The vendor attempted an integration with our enterprise ECM system with fairly poor results, so for this new phase of ERP implementation we wanted to find a new solution. So, we talked to the VAR for our ECM system about our possibilities and they helped us come up with this new integration
The different colors (green, red, yellow, blue) show which types of ECM systems are best suited for each of the 9 different activities: OK, Blue isn’t a type of ECM system but rather the ERP system itself – such as SAP , PeopleSoft , Oracle , JD Edwards , Microsoft Dynamics , etc
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