I am seeing a change in the way CMS solutions are being conceptualized and are being implemented. Some of the key observations from my experiences with customers, partners and consumers: CIO (IT) and CMO (Marketing) organizations are conceptualizing the needs (not necessarily the...
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There is promising news in the ROI justification department for collaborative technologies. In Clouds, big data, and smart assets: Ten tech-enabled business trends to watch McKinsey revisits some technology trends they indentified a few years ago, citing case studies and metrics from a survey...