Presented by John Masters, Records Management and Information Governance Expert and AIIM Southeast + LatAm Chapter Vice President
Records management programs are often expected to prove compliance, demonstrate value, identify risk, and support organizational decision-making, all at the same time. But without a structured and repeatable evaluation method, program assessments can become inconsistent, overly subjective, or difficult to translate into action. This webinar introduces RaMPED: the Records Management Program Evaluation Dashboard, a practical methodology for evaluating records management programs using three respected industry instruments: ISO 15501, ARMA’s Generally Accepted Recordkeeping Principles, and NARA’s Records Management Requirements.
RaMPED produces a standardized score across five primary program categories, helping organizations identify strengths, gaps, and areas of concern in a way that supports planning, prioritization, and executive communication. The methodology also generates key performance metrics and can be repeated over time, allowing records managers and information governance professionals to track progress, measure improvement, and align initiatives with recognized standards and requirements. Participants will come away with a clearer understanding of how structured evaluation can move a records program beyond compliance checklists and toward measurable, strategic program improvement.
About John Masters
John Masters has been in the records and content management industry for over 30 years. Masters has broad experience in the industry, having worked with corporate and government organizations to improve their records management practices and implement technology solutions in user-friendly ways. He has worked on system implementations and policy engagements with organizations such as Harley Davidson Financial Services, Federal Reserve, U.S. State Department, USDA, Air Force, and Army. He’s presented at national and local AIIM and ARMA events and other national and international conferences. Masters has managed the largest COM Production Facility in the U.S. as well as served as Records Manager for a large N.C. municipality. He has articles in several industry-leading publications and has served in numerous capacities in industry organizations.