Author and Consultant
Lewis S Eisen, J.D., C.I.P. is the author of the international bestseller How to Write Rules that People Want to Follow: A guide to drafting respectful policies and directives. He combines his experience practicing law with 20 years of business consulting and 12 years of experience in RIM in the federal government. He speaks at venues across the United States and Canada and is the 2020 recipient of the Britt Literary Award from ARMA International.
Director, Open Government and Data Governance
Royal Canadian Mounted Police
Jeff Ball was recently appointed as Director, Open Government and Data Governance at the RCMP. Over his 17 years in the Public Service, Jeff has held various positions including Director of Information Management, Director of Open Government at the Treasury Board Secretariat of Canada. A career IM’er, Jeff has spent the last 17 years in Information Management with a focused attention on the re-branding of IM and the design of an Enterprise IM Program at the RCMP that targets and values not only the information but the business as a whole.