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DC Info Pros Happy Hour: Transforming Your Business with Content Services
Sep 20, 2018 from 5:00 PM to 8:00 PM (ET)
National Capitol Chapter
This session will focus on Content Services and Digital Transformation. Laurence Hart from TeraThink will share his expert insights with us.
There has been a lot of hype around content services the past few years. During that time frame, one Federal agency has been using the approach to transform how they serve constituents. Through the creation of business-specific services, they have been able to focus upon improving the user experience for constituents and staff. This, in-turn, is providing more efficient and reliable processes allowing the agency to meet their mission.
Additionally, the separation of the user experience from the content engine is allowing for the expansion of features. Capabilities such as fraud analysis and automatic records classification leverage analytics to make decisions and recommendations. All of this without adversely the people who depend on the system every day to get their job done.
We are meeting in the Rosslyn Center building above the Rosslyn Metro. Click "Register" for more details.
Edge Digital Group
1700 N. Moore St., Suite 1810
Arlington, VA 22209
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