I received the following request today through the AIIM community. If you have any information to share, please feel free to share and to respond directly to Cindee Hogan. Cindee is a community member so you can respond directly to her through the community.
Does AiiM or the SIG know of a business case or cost benefit analysis on a Federal agency that is looking at contracting records management services(developing policy and standards, updating schedule, etc) out to a vendor or contractor? I am looking for a resource that can be used in justifying this option over internal records management.
Records and Information Management Officer
Thank you. Betsy