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This article aims to draw attention to the increasing importance of Technical Writers / Information Managers (m/f/d) and highlight the features of these job descriptions. As well as this, it offers an overview of possible developments and recommended qualifications. To improve readability, the following does not include the supplement “m/f/d”. Use the comments to let the community know which certifications you think are important for a Technical Writer or Information Manager.   The Technical Writer. The professional title "Technical Writer" was coined by Tekom (Gesellschaft für Technische Kommunikation) in collaboration with the Federal Labour Office . A Technical Writer is responsible for the conceptualisation, creation and updating of technical documentation such as user guides, operating manuals, installation and assembly instructions, as well as training material. Technical writers are increasingly working in-house and write, for example, system and application documentation as well as requirement specifications . They also manage terminology and user interfaces alongside the development process. Did you know? There were around 85,000 full-time Technical ...
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Meet Dario!  Dario has a wealth of knowledge in Information Management and is eager to start networking!   If you haven't connected with Dario, please do so here . Name   Dario Finardi Position   CTO and new-product manager at GEAR.it  Company   GEAR.it Where do you live in?   Reggio Emilia, Italy How long have you worked in information management?  Generally speaking, I work in Information Management from the time I was graduating in Physics in 1998.  At the very beginning as a technician, I was working on data collection and analysis. Then I moved to data accessibility and usability. Now I’m more a decision-maker in document flow analysis and platform to make automatic contents extraction, tagging, categorizing, and retrieving. What does your work entail? Do you have company support? How are you helping drive the goals of your office through your work? As an expert in documents formats and management (i.e.: PDF, PDF/A, images, video, etc.) I’m writing style guides and requirements for our development team. The produced code is continuously improving our ECM, which is vertically aimed at machinery and industry 4.0 market enabling the interaction between IoT sensors ...
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Self-employment is the dream for most working-class citizens and some are already starting their businesses. Setting your own shifts and not working under constant pressure from demanding employers sounds very convenient. However, some have been wondering if it is the right time to do so as many concerns race through their minds. So, how do you know when to leave your job and start your own business? Here are five signs that show if it’s time to be your own boss. If you don’t stop thinking about it When the thought of being your own boss and envisioning your business won’t stop, it probably means it is meant to be. If you also don’t stop thinking about it despite knowing about concerns like it’s too late to start your business or you lack capital , it manifests your determination.  Most importantly, if you have researched your idea and showing progress day-by-day, you should put more thought into taking the leap. If you also have sacrificial thoughts of leaving your job placement, invest more time into understanding more business principles and establish a plan of action. You don’t like climbing up the ladder Working in the corporate sector builds ...
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You did it - you passed the CIP exam. Congratulations! So how can you make the most of your newly acquired credential - and how can we help to make it more valuable to you? Here are a few things you can do - and some things we're working on as well that maybe you can help with. Recertify. The first thing you can do as a CIP to help ensure its growth and success is to stay a CIP by recertifying. After all, in the end it's the number and visibility of current CIPs that will make the CIP certification more valuable. We are very flexible in what we accept for CEUs - generally the only requirement is that the event or resource is related to CIP or information management more broadly. Add CIP to job descriptions. One of the more significant metrics for a certification is its inclusion in job postings. If you help to develop such postings, either for information management professionals or those who are significantly impacted by IM issues (HR and finance both come to mind), please consider adding the CIP to the list of required/preferred qualifications. This helps your organization to understand the value of *your* CIP as well. Increase your organizational visibility. Make sure ...
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In case you missed it, we offer digital badges for the CIP program through  Accredible . If you've been a CIP for a while, we sent instructions out on August 1, 2018. Since then, every new CIP gets set up on Accredible within a week or so of passing the exam. Either way, you will receive an email with instructions on how to accept the digital badge, how to share via social or email, how to add to your LinkedIn profile, etc. You can also download and/or print the certificate, which includes the official date you originally passed the CIP exam. You can see my Accredible badge and certificate here:  https://www.credential.net/06wb2kdv These digital badges are verifiable, so you can share the link with your employer to confirm your CIP status. They also expire; the CIP has always required certificants to renew every 3 years, but it will be more obvious in this interface. When you renew, we update the expiration date to reflect the new date.  I hope all CIPs will join me  in accepting the badge and sharing it proudly via social media. One of the key ways to increase the value of the CIP is to grow the CIP community, and a great way to do that is to promote it so your colleagues ...
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  Dan is one of our newest members!  I'm really grateful that he jumped on board so quickly to be spotlighted as the member of the month.  Dan is eager to start building relationships with our AIIM Tribe and taking advantage of education and training.    Take a moment to meet Dan! Name Dan Beck Position Director of Commercial Sales Company IQBG, Inc. Where do you live in?  Austin, Texas How long have you worked in information management?  Over ten years in consulting and professional services, supply chain, information management, and software. What does your work entail? Do you have company support? How are you helping drive the goals of your office through your work? With my extensive relationships and contacts in the private sector, my objective is to expand our vertical market exposure and client base outside of the public sector. What has been the biggest success in your career in information management?  While the Client Partner for Capgemini, I sold and led the Finance Taxonomy Transformation work for Steve Balmer at Microsoft.  This project had obvious exposure and was an effort to normalize Finance Taxonomy as a precursor ...
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Global Trends & Developments in Germany Nobody would have expected this development if technical writers had been asked 10 years ago: The job description has undergone far-reaching changes and has grown in importance across all industry sectors. “Documentation” was generally regarded as a very dry, quite boring subject. Latest trends and technologies, however, have brought about significant change. Definitely a gratifying development for technical writers. Their work has grown in importance and regard. But why is that? Will that trend continue? What changes will technical writers be facing? What will be his future responsibilities in the process of information creation and maintenance?  In the following, we will be looking at trends in Germany and at global developments. Wikipedia Side Note: Technical Writer The technical writer conceives, creates and updates technical documentation like operating manuals, installation and assembly instructions, as well as training material or online help documents. Technical writers are increasingly working in-house and author e.g. requirement and functional specifications or manage terminology and user interfaces alongside ...
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The end goal of any business is to maximize its profitability. To accomplish this, a company needs to run efficiently. Efficiency means that there is little or no wastage of resources in the way the business operates.   Accomplishing total efficiency is easier said than done. It requires careful planning beforehand and monitoring afterward. Streamlining a business requires several steps:   Evaluating and analyzing all the business operations in their entirety. Planning how waste can be minimized. Implementing plans and monitoring the results.   Once a business is streamlined, it starts to operate profitably. Here are some ideas for how to get started:     Go paperless   Reducing the use of paper to a bare minimum is a significant saving in more ways than one. The first thought that comes to mind is the conservation of valuable natural resources used in the manufacture of paper. However, some other savings affect the company directly.   For example, when all records are kept on paper, they need to be stored somewhere. This costs money. Paper records are hard to trace, and a lot of employees’ time might be wasted trying to track them ...
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Even when you have a foolproof plan, there’s always a chance you will end up facing some obstacles you couldn’t have foreseen. This is why you should constantly work on your problem-solving skills. If you let yourself be caught off guard, you’ll have a hard time solving the actual issue. Although it is sometimes impossible for you to predict what will go wrong, preparing for different scenarios will help you stay calm and focused on solving the problem. In order to ensure you can overcome any obstacle, here are some great ways to identify and solve business problems quicker. Define the Problem Clearly Before you even start thinking about possible solutions, it is crucial to first define the problem clearly . Know that if you try to rush a solution, you may not even figure out what the real issue was. Without solving the real problem, it may transform into a bigger obstacle that could have a dramatically negative effect on your business. Try to think about what the root of the problem is. Check whether your employees have all of the necessary resources and tools needed to do their jobs properly. Ask yourself whether your competition is part of the reason your ...
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Get to know your AIIM Tribe.  Eduardo Ortiz is an Analyst in Records & Information Management at CenterPoint Energy Company in Houston!  I've had the pleasure of speaking with Eduardo a few times and he's definitely good energy and loves what he does:)  If you haven't connected with Eduardo before, please do so here .  Name  Eduardo Ortiz Position  Analyst, Records & Information Management Company  CenterPoint Energy Company Where do you live in? Houston, Texas How long have you worked in information management?  3 years What does your work entail? Do you have company support? How are you helping drive the goals of your office through your work? I serve within the Records and Information Management Department and Data Privacy Office, supporting the retention, use, and disposition of company information, evaluation of the company’s data privacy risks, and supporting the development and implementation of solutions to minimize those risks. Leadership supports our personal and professional career goals by allocating time and resources to help facilitate consistent progression toward meeting those goals.  CenterPoint recently acquired Vectren Energy, an ...
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John Mancini desenvolveu mais um dos seus tradicionais relatórios para a indústria de IIM. O relatório  Modernizing the Information Toolkit - Building an Effective Strategy for Content Integration and Migration aponta entre outros dados interessantes que cerca de 40% das organizações possuem à esta altura CINCO ou mais soluções de ECM. Consequentemente, a migração de conteúdo para estruturas e ferramentas mais modernas torna-se cada vez mais crítica. Boa leitura! https://info.aiim.org/building-an-effective-strategy-for-content-integration-and-migration?utm_campaign=MI.Building%20an%20Effective%20Strategy%20for%20Content%20Integration%20and%20Migration.IW&utm_content=93316938&utm_medium=social&utm_source=twitter&hss_channel=tw-1194681
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Whenever we ask AIIM Members what, or who they want to hear from when AIIM delivers content the response 9 out of 10 times is   “Real-world stories from people like me”! Now, that’s easier said than done, as many times we don’t know the fabulous work you are doing in your organization; The projects you have successfully managed and the $$ of savings recognized; The training you developed to share with your organization; The cuddly toy that is now the companies RM mascot! What we would like to do is a create a method where you can tell us about those successes; lessons learned; experiments; or perhaps the mistakes; the challenges or even the failures that occurred along the way. We would love to hear from our AIIM Tribe Members, and we have multiple channels where we can do this, dependent on the story and your level of comfort in sharing (not all of us love the stage and bright lights!). Perhaps it’s a Podcast interview, or it is the dazzling lights of the conference stage, maybe you prefer a virtual audience, or writing a blog is more your thing. What we care most about is sharing these stories with our members - your peers. So, how can you get involved? Simply ...
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Who met Bernadette at AIIM19?! Her energy was so contagious, we had to share it with those who might have missed her. Bernadette is the Document Control Manager at MGM Resorts Design & Development--she's also a brilliant dancer:) If you haven't connected with Bernadette before, please do so here .  Name Bernadette Dunigan Position Document Control Manager Company MGM Resorts Design & Development Where do you live in? Henderson, NV (about 15min south of Las Vegas) How long have you worked in information management?  A little over 12years What does your work entail? Do you have company support? How are you helping drive the goals of your office through your work? I collect & archive all construction/design/engineering project related documents for all MGM Resorts U.S. properties. The documents that I collect are used by many different business units. I believe that to be able to assist the various team within MGM I must understand their business need and how the documents that are generated by our department can assist them to complete a project. I work with various business teams outside of Design & Development to help them understand what my ...
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Today’s job market is flooded with prospective employees. As soon as an advertisement is placed, there is a deluge of applications. Being faced with such a vast pool of potential employees can be complicated. How do you whittle the field down to a shortlist of the best and brightest who will be the most significant asset to the organization? Even the most experienced HR professionals are faced with this situation and unsure of how to proceed. A gut feeling can wind up taking a heavy  financial toll on the company if the wrong person is selected for the job. The financial investment in an employee becomes a reward when that employ contributes positively to the company. In the hiring process, the company is looking for talented employees who are productive self-starters. How can this be deduced before the person has commenced their employment? It may be a time-consuming process, but worth the result. Here are some ways to gain some insight into an applicant’s talent and productivity: Pre-employment testing Talking a good game in an interview is easy. An applicant may have all the right answers for the questions, but that doesn’t mean they’re the best ...
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Millennials are careful shoppers who will do their own research before they buy anything. Instead of buying things they don’t need, they would rather spend money on experiences and make memories that last a lifetime. The money they spend is usually on products that give them the experiences they’re looking for, whether it’s food, drink, technology or entertainment. Cellphones   Millennials use their cellphones for so many purposes and they tend never to leave their sides. They’re able to use all kinds of apps to manage their health, their budget and more. They’re more likely to own an iPhone than any other generation and these phones have good quality cameras they can use to capture their experiences. Vape accessories Millennials currently make up almost half of the vape market. They tend to believe that vaping is safer than smoking although this hasn’t been proved. They enjoy the paraphernalia and all the flavors on offer, supporting companies like  Vaping360 . The company will tell you that vaping is preferable to smoking due to the absence of toxic odors, second-hand smoke and toxic chemicals produced by burning tobacco. Entertainment ...
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A little test: The IT documentation you find in companies is up-to-date and reliable, isn’t it? The quality is high and required information is immediately available. Decisions in strategic questions are no problem at all, thanks to intelligent information. This also applies, for example, to decisions on cloud transformations or the integration/separation of IT organizations. Right? Not realistic? And if it is? What if intelligent information does work in IT? Let’s do a thought experiment: Imagine, for example, that your company buys another company and you are responsible for the integration of IT. You don’t have any information about the new IT. How do you start your project/program to quickly provide intelligent information about the still unknown IT landscape? How do you quickly create a sustainable integration? Admittedly, the approach of classic document management or ECM projects does not work. You’ve probably already recognized this yourself — they are too lengthy and cumbersome, the effort far too high, and the results far from sufficient. Clearly, a New Approach Is Needed You recognize that information management must be modularly structured from smaller agile ...
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Devon McCollum joined AIIM in 2018 after 15 years in the industry. He quickly jumped in by networking with others through AIIM's online community, VIP Lounges, and applying to share his expertise at AIIM19! He just returned from AIIM19, so we sat down to talk to him regarding his own successes, challenges, and advice for other professionals in the industry. If you have not yet connected with Devon, do so here ! Name: Devon McCollum Position: Corporate Records & Information Manager Company: Members 1 st Federal Credit Union Where do you live? Harrisburg, Pennsylvania How long have you worked in information management?: I have over 15 years of experience in document and records management. What does your work entail? Do you have company support? How are you helping drive the goals of your office through your work? I am a department of one, so I am essentially developing a records management program from scratch. I am reviewing and revamping the procedures in place; creating and maintaining a compliant records retention policy and schedule; rethinking redundant workflows, and planning a modernization of our current content management solution. Members 1 st ...
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Corporate governance refers to a framework of procedures, policies, and rule that is used to determine the overall performance and direction of the company. Senior executives and board members use this management approach to direct and control an organization. This framework is used because it ensures directives, instructions, and strategies are carried out effectively. On the other hand, compliance is a term used to describe the process through which businesses showcase they’ve conformed to requirements in contracts, regulations, policies, and laws. Corporate governance and compliance are linked. In fact, they fall under the umbrella term of  governance, risk management, and compliance (GRC). Risk management represents a set of processes management uses to identify and analyze risks that may have an effect on the business objectives of the organization. If you implement an innovative GRC program at your organization, it will help you and your staff members address a variety of factors which are crucial when it comes to controlling and managing enterprise risk. Some of these factors include cost reduction, high number of control failures, process standardization, talent ...
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Hello everyone, Are you coming to San Diego next week for the AIIM19 Conference. Come Join us for Karaoke Night on Tuesday, 3/26 from 8:00pm to 11:00pm at the Werewolf. Get 2 free drinks if yo are the first 30 attendees. Also, CIP Exam Vouchers for door prizes. The San Diego AIIM Chapter and the Greater Los Angeles Chapter are working with Iron Mountain for a fun Chapter Social event with a "CIP" exam theme which includes CIP exam vouchers given out as door prizes. Call me for questions: Scott 512-508-0608
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If you are like most of us, there is a certain amount of excitement about taking on a records or document management project when your organization has appointed you the project leader. You understand what is to be accomplished but where do you begin? The ECM Industry Standards Working Group 2, Trustworthy Document Management and Assessment created a project phases and activities checklist that will guide you through your project. The Project Phases and Activities Checklist will guide you through six functions in any records or document management project. This checklist is based on International Standards ISO 18829, Document management – Assessing ECM/EDRM implementations – Trustworthiness (Trustworthy Assessments) and ISO/TR 22957, Document management – Analysis, selection and implementation of enterprise content management (ECM) systems . This checklist provides a list of tasks that should be completed and questions for the project team to consider or ask the vendor. It takes you from strategically aligning your project to the organization’s goals through performing gap analysis, defining your objectives and goals to getting the most out of user acceptance testing and ...
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