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Karen is the Director, Product Management at Hyland.  Karen is looking forward to becoming a CIP!  If you have any advice or words of encouragement for Karen to help her obtain her CIP certification, please reach out and share some tips!   Name:  Karen Loftis Position:  Director, Product Management Company:  Hyland Where do you live in?  Currently in Grafton, Wisconsin which is a suburb of Milwaukee How long have you worked in information management?  20+ years in a variety of capacities What does your work entail ? My work puts me in direct contact with tools that support information management and content services. I manage a team of product managers who are tasked with evolving the information management tools we offer. My team represents the voice of the customer and a variety of different industries. We champion market needs and work to ensure the technology tools we offer fit those needs.  Do you have company support?   My company supports me by allowing me and my team to connect directly with customers across different industries. We are NOT salespeople. Rather, our job is to connect with information managers with open eyes and ears, to understand ...
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Elana is a Document Management Analyst MISO.  Please introduce yourself if you have not had a chance to meet Elana, reach out to Elana  here! Name: Elana Fate         Position: Document Management Analyst Company: MISO Where do you live? Carmel, Indiana How long have you worked in information management? 2.5 years What does your work entail? I am the Records Manager and keep and revise the Retention Schedule.  I also process the annual reviews of the company’s policies and procedures.  How are you helping drive the goals of your office through your work?  We recently started a data governance initiative and for the first time, the company has an interest in data management and disposition. What has been the biggest success in your career in information management? Acting as the Records expert for the company and discussing data protection as the company decreases its data footprint.  Helping our company utilize data as a strategic asset while eliminating unnecessary cost and risk.   What’s your current biggest work challenge? Trying to convince the decision-makers to go back and create the foundational work that will make the changes they ...
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Cryptocurrency might seem like a fad to some, but its increased adoption in recent times has been accompanied by an uptick in overall trading volume and value in comparison to the US dollar. In more plain terms, this means that Bitcoin is getting more popular than ever, and it’s important to understand how Bitcoin kiosks are changing the landscape for this budding currency. Let’s take a look at what’s been going on. What is Bitcoin used for and why are kiosks important? While money tends to hold value following the amount of public trust it has, Bitcoin offers certain utilities that make it more convenient than a more established currency like gold or the dollar. Firstly, it can never suffer from inflation because there is a hard limit to the number of Bitcoins that can be in circulation. In some particularly unstable countries, this can make Bitcoin a more reliable currency than a local one. Secondly, Bitcoin is stored and accessed electronically. This means that you can use it wherever you can find a Bitcoin kiosk. Just withdraw your funds and you’re good to go. Some Bitcoin users find it particularly attractive because it can be an electronic equivalent to paying ...
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Sharon loves to play guitar and maybe can share her love for playing:)  If you have not connected with Sharon, please do so here. Name Sharon Burnett Position Corporate Records Manager Company Vulcan Inc. Where do you live in? Near Tacoma, Washington How long have you worked in information management?  Over 30 years…a long time! What does your work entail? Do you have company support? How are you helping drive the goals of your office through your work? As corporate records manager, I build and promote Vulcan’s records and information management program. Yes, we have C level support. My team of 2, reports to our compliance officer. We are a part of the larger legal team. Legal has recorded compliance as a strategic goal. I support that goal by training records champions throughout the company.   What has been the biggest success in your career in information management?  I’d have to say that there have been several things over the years, but the biggest for me was a personal goal of becoming a CRM (Certified Records Manager). I am also now a CIP. What’s your current biggest work challenge? Making time to fit everything that needs to be accomplished ...
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Hi all,  As a reminder, CIPs are required to renew their status every three years. Last year I wrote a fairly long blog post about how you can maintain your CIP. All of the information in that post remains relevant, but I wanted to clarify because of some questions I've gotten of late.  1. If you got your CIP before we launched CIP v3 on June 1, 2019, and have maintained it since then, your current renewal cycle only requires 45 CEUs. When we send the reminder emails, it notes that you need 60; that's because that's correct for all CIPs who started with CIP v3, either the live exam or the beta. We do track whether you need to submit 45 or 60, and I'm happy to confirm that for you - ping me at jwilkins@aiim.org.  2. If you got the CIP at any point but did not renew it, your status is lapsed . This means that you cannot call yourself a CIP, use the logo, use the designation, etc. In order to come back into the fold, you'll need to reinstate. Reinstatement requires that you submit 60 CEUs and pay the reinstatement fee of US $249. Once you reinstate, we'll update your CIP status to current and you'll be back on the 3-year renewal cycle (and the 60 CEU requirement).  3. We try to ...
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Name:   Elizabeth Ballachanda Madappa        Position:   Part-time data compliance consultant and student Company: Consulting on an ad-hoc basis and studying Where do you live in?   Burlington, Canada How long have you worked in information management?   18 years What does your work entail? Do you have company support? How are you helping drive the goals of your office through your work? From 2001 – 2006 I established multiple document control offices within a mining company in South Africa and oversaw the day to day operations of the document control offices during my tenure there. In 2006 I accepted a position at BHP Billiton as an Information Officer (which demerged into South32 in 2016) and progressed up to lead the Information and Records Management Function for the Africa Region. This role entailed overseeing their IM systems, information processes and information governance for their head office as well as various mines and operations located in South Africa and other African countries. I was involved with all aspects of IM which included the development of an information management strategy, obtaining leadership buy-in on the strategy as well as ...
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Name Brooke Sales-Lee Position Corporate Services Specialist Company Interac Corp. Where do you live? I live in Toronto, Ontario and I'm a Canadian-American dual citizen with roots in California, Ontario, and Portugal.  How long have you worked in information management?  Two and a half years.  After leaving an academic career, I found myself thrown into the world of Records and Information Management in a new job at Interac, the fintech company responsible for every debit transaction in Canada. What does your work entail? Do you have company support? How are you helping drive the goals of your office through your work? We’ve been working on implementing a new EDRMS, and I do a lot of the front end and document management side of that, training employees, setting up new spaces in the system, and consulting with employees to try to make the system a helpful tool rather than an imposition. What has been the biggest success in your career in information management?  It’s been a pretty short career so far, so I’m just proud of the progress I’ve made in a short period of time. It’s less a matter of one stand-out project or initiative and more two years of learning ...
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Developing a new product can be a very challenging undertaking. Not only does one have to produce a product that addresses a market concern and functions the way it claims to, they also have to successfully market and promote the product to their target market. It is likely that at some point in the development cycle a product developer will need to enlist outside help. Here we will go over the situations in which it is most likely that one will need outside help when developing new products . Materials Development: It is very common that during the development of a new product a novel type of material or technology will need to be created to develop the conceptualized product. This can be anything from a particular type of plastic with specific properties or an aluminum alloy with a specific tensile strength. The type of knowledge and expertise for such things is very specific and, commonly, an r&d lab will need to be hired in order to complete this task. Software Development: The fact that so many software development firms exist is a testament to how important software has become in the development of new products. Even if the product itself ...
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Name Julia Mewbourne          Position Manager, Records Management & Imaging Services Company Metropolitan Water District of Southern California Where do you live in? Los Angeles, CA How long have you worked in information management?  20+ years What does your work entail? Do you have company support? How are you helping drive the goals of your office through your work? We ensure the safe and reliable delivery of water to 19 million people in Southern California.  I provide the support for engineering drawing, public records requests, and manage the archive and library services.  I am very fortunate to have the organization’s support to drive initiatives that increase efficiency and reduce risks and costs.  I have a good relationship with IT, legal, Engineering Services, Water Resource Management, and Water Supply Operations and have positioned the team as their partner .  What has been the biggest success in your career in information management?  I have had many successes over the past 2 decades.  I am most proud of the fact that I have been able to share my knowledge through speaking engagements.  I have spoken on emotional intelligence, change management, ...
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Our methodology sets our customers up for success We hear you: consolidating legacy systems and migrating to the cloud can be a challenge. How do we make it less risky and less expensive? Will our solutions be worth it? At Zia Consulting , we developed a clear-cut, five-step methodology that we take with every project presented to us:  discovery ,  diagnostic ,  design ,  delivery , and  delight . By covering all of our bases, we gain a true understanding of your organization’s migration and transformation challenges. Hopefully, you'll find this approach to be helpful. 1. Discovery First, we identify your organization’s real pain before recommending a best practice. We do this with upfront analysis and planning around these three notions: Pain : What current problems are you facing? Are you reeling from a compliance issue or a data breach? Do you want to mitigate costs and consolidate applications? Our team collaborates with you to articulate the underlying business and technical pain points. Claim : We architect a solution that provides differentiating capabilities to satisfy your success criteria. We also propose ways to build an effective communication ...
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Cutting costs does not mean sacrificing business growth, at least not anymore. By providing an array of effective cost-cutting options, technological advancements have made it easier for businesses of all kinds to reduce their costs. But while technology has impacted how we do business today, informed decision making remains vital to business growth. As such, the success of your business might be determined by the types of technology you decide to use and how you choose to implement them. To help improve your chances of success, here are five ways you can use technology to cut your business costs. 1. Embrace the cloud Entrepreneurs once had to store data on physical servers, a practice that requires a significant amount of money. This is because most businesses need to upgrade their physical servers every 3-5 months, which often means buying new computers and devices. But this is no longer the case. For starters, cloud servers offer anywhere, anytime access, unlike physical computing servers. Secondly, entrepreneurs will not incur upgrading-related costs when using cloud servers. Thirdly, human errors and natural disasters do not affect the cloud, particularly since it’s an intangible ...
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Family caregiving is something we lend little thought to until it becomes a reality in our lives. Overnight, you could find yourself having to take care of your elderly parents, an ill spouse, or a disabled child. How will you manage?   To be a good family caregiver, you need to know that it will require love and loyalty, which is most often accompanied by little visible reward. However, your time and patience are some of the greatest gifts you can give to a loved one in need of care. But that shouldn’t mean that caregiving should adversely affect your mental and physical health.   The case for assessing family caregiver needs   The assessment of family caregiver needs has a dual purpose. The first is to ensure that your loved one is getting the necessary care. The second is to make sure that your caregiving responsibilities are not causing so much strain that it affects your ability to act as a caregiver.   A thorough assessment of family caregiver needs can reveal some startling realities:   Caregiver fatigue is real   You might want to write it off to your imagination, but caregiving is demanding and can lead to feelings ...
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Who met Arlette at AIIM19?  She's full of knowledge and her eagerness to apply what she's learned from the sessions is contagious.  Arlette is the Global Records & Information Manager at Iron Mountain.  If you haven't connected with Arlette before, please do so here! Name: Arlette Walls Position: Global Records & Information Manager Company: Iron Mountain Where do you live in?  I work remotely from San Diego, CA How long have you worked in information management?  I joined Iron Mountain in December 2018, with 15 years of experience, primarily in the biotech industry, leading global and cross-functional initiatives in records management, compliance, risk, and data privacy.   I also served as PRIMO chair (Pharmaceutical Records and Information Management Organization), a consortium of top pharmaceutical companies aiming at developing and advancing RIM solutions in that industry .  What does your work entail? Do you have company support? How are you helping drive the goals of your office through your work? One of my goals is to focus on transformative growth using Iron Mountain’s own information management solutions.  RIM is in an evolving environment ...
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This article aims to draw attention to the increasing importance of Technical Writers / Information Managers (m/f/d) and highlight the features of these job descriptions. As well as this, it offers an overview of possible developments and recommended qualifications. To improve readability, the following does not include the supplement “m/f/d”. Use the comments to let the community know which certifications you think are important for a Technical Writer or Information Manager.   The Technical Writer. The professional title "Technical Writer" was coined by Tekom (Gesellschaft für Technische Kommunikation) in collaboration with the Federal Labour Office . A Technical Writer is responsible for the conceptualisation, creation and updating of technical documentation such as user guides, operating manuals, installation and assembly instructions, as well as training material. Technical writers are increasingly working in-house and write, for example, system and application documentation as well as requirement specifications . They also manage terminology and user interfaces alongside the development process. Did you know? There were around 85,000 full-time Technical ...
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Meet Dario!  Dario has a wealth of knowledge in Information Management and is eager to start networking!   If you haven't connected with Dario, please do so here . Name   Dario Finardi Position   CTO and new-product manager at GEAR.it  Company   GEAR.it Where do you live in?   Reggio Emilia, Italy How long have you worked in information management?  Generally speaking, I work in Information Management from the time I was graduating in Physics in 1998.  At the very beginning as a technician, I was working on data collection and analysis. Then I moved to data accessibility and usability. Now I’m more a decision-maker in document flow analysis and platform to make automatic contents extraction, tagging, categorizing, and retrieving. What does your work entail? Do you have company support? How are you helping drive the goals of your office through your work? As an expert in documents formats and management (i.e.: PDF, PDF/A, images, video, etc.) I’m writing style guides and requirements for our development team. The produced code is continuously improving our ECM, which is vertically aimed at machinery and industry 4.0 market enabling the interaction between IoT sensors ...
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Self-employment is the dream for most working-class citizens and some are already starting their businesses. Setting your own shifts and not working under constant pressure from demanding employers sounds very convenient. However, some have been wondering if it is the right time to do so as many concerns race through their minds. So, how do you know when to leave your job and start your own business? Here are five signs that show if it’s time to be your own boss. If you don’t stop thinking about it When the thought of being your own boss and envisioning your business won’t stop, it probably means it is meant to be. If you also don’t stop thinking about it despite knowing about concerns like it’s too late to start your business or you lack capital , it manifests your determination.  Most importantly, if you have researched your idea and showing progress day-by-day, you should put more thought into taking the leap. If you also have sacrificial thoughts of leaving your job placement, invest more time into understanding more business principles and establish a plan of action. You don’t like climbing up the ladder Working in the corporate sector builds ...
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You did it - you passed the CIP exam. Congratulations! So how can you make the most of your newly acquired credential - and how can we help to make it more valuable to you? Here are a few things you can do - and some things we're working on as well that maybe you can help with. Recertify. The first thing you can do as a CIP to help ensure its growth and success is to stay a CIP by recertifying. After all, in the end it's the number and visibility of current CIPs that will make the CIP certification more valuable. We are very flexible in what we accept for CEUs - generally the only requirement is that the event or resource is related to CIP or information management more broadly. Add CIP to job descriptions. One of the more significant metrics for a certification is its inclusion in job postings. If you help to develop such postings, either for information management professionals or those who are significantly impacted by IM issues (HR and finance both come to mind), please consider adding the CIP to the list of required/preferred qualifications. This helps your organization to understand the value of *your* CIP as well. Increase your organizational visibility. Make sure ...
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In case you missed it, we offer digital badges for the CIP program through  Accredible . If you've been a CIP for a while, we sent instructions out on August 1, 2018. Since then, every new CIP gets set up on Accredible within a week or so of passing the exam. Either way, you will receive an email with instructions on how to accept the digital badge, how to share via social or email, how to add to your LinkedIn profile, etc. You can also download and/or print the certificate, which includes the official date you originally passed the CIP exam. You can see my Accredible badge and certificate here:  https://www.credential.net/06wb2kdv These digital badges are verifiable, so you can share the link with your employer to confirm your CIP status. They also expire; the CIP has always required certificants to renew every 3 years, but it will be more obvious in this interface. When you renew, we update the expiration date to reflect the new date.  I hope all CIPs will join me  in accepting the badge and sharing it proudly via social media. One of the key ways to increase the value of the CIP is to grow the CIP community, and a great way to do that is to promote it so your colleagues ...
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  Dan is one of our newest members!  I'm really grateful that he jumped on board so quickly to be spotlighted as the member of the month.  Dan is eager to start building relationships with our AIIM Tribe and taking advantage of education and training.    Take a moment to meet Dan! Name Dan Beck Position Director of Commercial Sales Company IQBG, Inc. Where do you live in?  Austin, Texas How long have you worked in information management?  Over ten years in consulting and professional services, supply chain, information management, and software. What does your work entail? Do you have company support? How are you helping drive the goals of your office through your work? With my extensive relationships and contacts in the private sector, my objective is to expand our vertical market exposure and client base outside of the public sector. What has been the biggest success in your career in information management?  While the Client Partner for Capgemini, I sold and led the Finance Taxonomy Transformation work for Steve Balmer at Microsoft.  This project had obvious exposure and was an effort to normalize Finance Taxonomy as a precursor ...
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Global Trends & Developments in Germany Nobody would have expected this development if technical writers had been asked 10 years ago: The job description has undergone far-reaching changes and has grown in importance across all industry sectors. “Documentation” was generally regarded as a very dry, quite boring subject. Latest trends and technologies, however, have brought about significant change. Definitely a gratifying development for technical writers. Their work has grown in importance and regard. But why is that? Will that trend continue? What changes will technical writers be facing? What will be his future responsibilities in the process of information creation and maintenance?  In the following, we will be looking at trends in Germany and at global developments. Wikipedia Side Note: Technical Writer The technical writer conceives, creates and updates technical documentation like operating manuals, installation and assembly instructions, as well as training material or online help documents. Technical writers are increasingly working in-house and author e.g. requirement and functional specifications or manage terminology and user interfaces alongside ...
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