I spoke at the Controversies of Capture event at IBM Information On Demand. Here are a number of articles that go into much greater detail about the topics and controversies we discussed. Capture and Imaging Enterprise Document Capture Initiatives, the Right Way 10 Ways to Improve Capture OCR and Indexing Good and Bad Capture Applications How to Assess Your Capture Operation Capture ROI Calculator and White Paper Digitization and Paperless Process – with Sample Calculator Mobile Capture How to Do Mobile Capture without Making the Mistakes We Learned to Avoid 10 Years Ago Capture and Imaging Applications 3 Approaches to Improving AP Processes with ECM Adding ECM to Accounts Payable Processes: An Introduction Transforming the Mortgage Loan Capture Process: Digitization and Automation (article) Transforming the Mortgage Loan Capture Process: Digitization and Automation (presentation) 14 Best ECM Practices in Financial Services When Should You Do Imaging for Records Management? What ECM Technologies and Products Do Large Financial Services and Insurance Companies Use? Develop the Business Case for Improving Your Forms Processes in 4 Steps