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GDPR and AI: Moving RIM Into the Future

By Karen Guglielmo posted 08-07-2018 14:06

  
​By Robin Woolen, The Records Guru


2018 has been a monumental year for information governance (IG). Two things in particular — GDPR and AI — will greatly affect records and information management and organizations’ handling of personal information. The General Data Protection Regulation (GDPR) requiresany organization that services Europe to protect the personally identifiable information of its citizens. Organizations that fail to comply can pay penalties of up to 20 million euros or 4% of global annual turnover, whichever is higher.

These penalties underscore the importance of a comprehensive IG program within every organization that does business in Europe. And the combination of GDPR and AI heightens the importance. Crucially, GDPR requires any organization using artificial intelligence in a decision-making process to be able to provide documentation of that process. AI systems must be closely monitored to ensure they are producing accurate results. True, original design documentation of the AI process or system exists, but the GDPR requires ongoing documentation of the process or system in the case of an audit.

Such documentation can encourage collaboration and communication between IG and information technology departments, serving a dual purpose of compliance and continual quality control. This type of holistic IG program fosters a more productive organization.

Read the full blog here  


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